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Our cart worked great and was very clean. The last day we were in Key West we lost our cart. No we weren’t drunk. 🤣. Iggy and JT were great to work with and said they’ve never lost a cart. They had a couple guys go out and of course they found it for us. Then they were kind enough to take us to the ferry. I highly recommend this company. Also best prices in Key West.!
Reviewer
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Communication was great finding the location with accurate directions. They streamline the paperwork by emailing it to you in advance. We literally for their minutes before we were behind the wheel and off enjoying your day. Returning was the same situation and the icing on the cake was a ride in a brand new Mercedes van back to the ship. Couldn't ask for anything more great job.
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Line was rather long at check in but the entire experience was incredible. See you next time.
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We had 10 people, got 2 nice carts and had a great experience! The carts are a great way to explore and travel, and a lot easier to park than a car or van. Bring your golf-cart speaker, and a few beverage holders are also a good idea.
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Easy check in after doing everything online prior.
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The Gem eCar was awesome. Manny was very informative about Key West and the best routes to take. Key West is an awesome town and CoolKeyWest can help you enjoy it even more!
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Great experience we had a wonderful time and staff was great
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The company dropped us at our breakfast place and then we proceeded to get our golf cart had no extra cost. It was great.
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It was easy, car was clean. Only complaint was my horn didnt work. And who cares? We had a blast seeing much more than we would have in that heat!
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We were traveling to Key West by cruise so I booked online and it was very simple. Being able to sign all documents in advance on line maid check in and pick up easy. It is a short walk from the port to pick up but nothing crazy. The staff was friendly and professional. Check in was quick and we were in our way. Return the golf cart was simple.
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The best people ever! Would recommend others and will definitely use them again!
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Iggy was great...friendly, knowledgeable and patient. The shuttle driver was so friendly and great when asked doe recommendations for restaurants or how to get some place. Keep up the excellent customer service!
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Staff was great and very helpful! Shuttle service was amazing, Cool Key West enhanced our visit to Key West with our golf cart rental!
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We got exactly what we booked, professional and courteous.
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