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0 helpful votes
I liked being able to enter my actual usage and compares rates to the plans available and check that way. If all I am shown is a bunch of lowest priced plans, that doesn't mean anything to me.
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Excellent Service and very helpful and honest on following back up with the customer. Thank you for comparing me with good service that accept me with no deposit up front. 🫶🏽
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Wonderful experience with little to no intervention
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The people I talked to knew their job. They got me the best rate I could get.
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Setup new electricity service for a certain date, got confirmation via email as well, but then another email saying electricity setup was delayed by 5 days!!! Had to call the electricity provider to start the process over again! Frustrating
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Very nice in locating the price per kwh I was looking for and a nice updated plan option for my home
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Very helpful and efficient tool. Will recommend to others, thank you.
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I found ComparePower confusing and lacking clear, upfront pricing details, which made it hard to trust the plans shown.
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I did not place this order. And I didn't need a new program as I already have one. How did this happen? I was comparing prices.
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Great experience I been looking everywhere for light company could get in because of my credit but they got me right in find me a good light company so thankful🫶🏾
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0 helpful votes
Fast and the cheapest and best plans available to Texas . Thank you
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0 helpful votes
Compare Power provided info- on web and over phone- that I used to make a decision on which electric company to choose (4 Change Energy). In making this decision, I was advised to calculate my average 30 day usage to help determine appropriate plans. 4Change Energy did not fulfill my change request as I directed and have confirmation of thru Compare Power's site, causing me to incur fees and overcharges. My first billing cycle is calculated at 19 days at full rate per kh since I did not meet the minimum, that was based upon 30 days of use. I was also told by 4 Change that if I had contacted them by 11/13 I would have had more options. I did not receive the bill or any indication that the power was switched early, against my directives, until I received their bill on 11/26. 4 Change stated that was unfortunate for me. When I contacted Compare Power after learning this, I was told they would help me find another new company but not offer advice or assistance with the last company they referred me to. If you want a company that recommends reputable services and stands with you through the process they complete on your behalf, Compare Power is definitely not the service for you.
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Even though energy rates are through the roof, I think I got a good rate. Signing up was easy too!
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It was easy to use but there could be more features to compare each plans and price points. Individually you can but it’s challenging without it side by side.
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0 helpful votes
Found cheaper rates through them vs the company website. Would have given 5 stars had this link that was supported to allow me to confirm I rcvd the order but instead makes me rate it before confirming. Rating should be the last thing not before it’s all finalized and confirmed. Updated review pending completion
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0 helpful votes
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