Eduardo Pichardo
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0 helpful votes
Best customer experience
Best customer experience, staff is informative about order information. Will buy my future products from you. Thank you

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Best customer experience, staff is informative about order information. Will buy my future products from you. Thank you
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Upon ordering, an item was left out of the package. Company corrected mistake immediately and got my missing item to me promptly. Very good customer service and products!
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After wondering if shipped, i emailed CLINCH RIVER FISHING USA and found out it was held up . However, they did answer immediately and following week got item. Thanks to their quick response, finally received item following week. Thanks for ADMIN checking . Item works great.
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These guys are awesome! I was in a desperate search for Toadfish tumblers to have custom engraved with my company logo. Everywhere else was out of stock, with Toadfish themselves telling me that they’re back ordered until August. I saw that Clinch River had a few left on stock online, so I reached out and immediately got a response from the CEO, Jeremy. He personally worked with me to source 25 from their remaining inventory and get my logo mocked up to my liking. He was super communicative and patient as I tried out different design ideas. Once I was happy with logo size and placement they had my order to my house within a few days. They were packaged very carefully and upon inspection they totally surpassed expectations. They did flawless work on the engraving. Absolutely love them. I will 100% be ordering from these guys again!
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Very prompt and friendly experience. I would definitely purchase any future fishing equipment I need from them.
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Super fast shipping and they had just what i needed and at a good price.
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Small issue with order, but customer service went above and beyond, and had order fixed and delivered earlier than stated. Would definitely buy again from them. Great experience
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The price was good and the product arrived quickly.
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I was skeptical at first because of the company and the product i was buying, but shipment was very prompt. I would def buy from again.

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Product works as expected, removed the oxidation. Mirror finish once again!
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Good pricing and supper fast delivery.fast and friendly service.
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Garmin Reactor 40 Kicker. Item ordered was in stock and ready to ship. Item arrived on time and price was competitive.
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I did not use discount code properly, and Clinch River promptly refunded my money and helped me reorder properly. Trolling motor arrived quickly and in excellent condition at a very good price. I could not ask for anything more!
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I ordered 6 sets of stinger rca jacks and I only received 1 set. And I called and my call went to vm left a message only to not get a return call. Very disappointed
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Was an issue with the first part but was very impressed on how it was handled I definitely will be buying from them again customer service was top notch
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I have reached out regarding a return and have not been given the courtesy of a response.
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