Michael
Reviewer
0 helpful votes
Our package was missing a part and you…
Our package was missing a part and you guys sent a replacement. Replacement part took longer than expected to get resolved but was resolved.

Reviewer
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Our package was missing a part and you guys sent a replacement. Replacement part took longer than expected to get resolved but was resolved.
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the product appears to be very good shipping very good the only issue was the installation or assembly instructions were extremely poor, lacking information and in the case of my particular purchase the 2nd piece of the product had no installation instructions at all and I had to reach out to you guys to get copies
Reviewer
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The gate was beat to hell and had been spray painted over in those areas with high gloss black spray paint. They let the haulers strap the gates down by the outside corners where the gates meet and it pulled the hinges in and bent them together by the time they got here. The gates now close in a wedge shape with the top corners touching and a 2”gap at the bottom. My husband had to remove the gates and use a grinder to get the hinges to work. We then had to unbolt the bottom bolts and add washers to shim the gates up and get them to open somewhat in line but they still have a larger gap at the bottom than the top. The gates were also installed backwards so we had to turn them around and now they are not in line with the posts. I would recommend purchasing from Aleko instead. Their gates are much better quality.
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Crate came in good shape but the pallet it was sent on was too short and was broken up
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The load was delivered at the wrong address. We already informed Vulma about the wrong address and we asked her to contact FedEx to cancel delivery. She ignored our request and she refuse to find a way to solve the problem. We have to put you in dispute with our bank.
Reviewer
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I am dissatisfied; the quality and details need to be taken seriously. The finish and quality are of the gate are clearly lacking. For such an expensive gate, the decorative elements—which are its defining feature—are not centered.
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Item was exactly as described functions properly so far well built, good quality The only problem we had was none of the fittings were tight and when we hooked up the hydraulics, they leaked all over my brand new concrete pad and my new skid steer, had to make a special trip to get hydraulic fluid
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The switch was correct but at $80 was a light high cost. Was promised at purchase3 to 5 days but took 2 weeks to receive.
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Ordered two skid steer buckets. They were shipped individually, on two different LTL carriers. One arrived with no major issues. The second arrived, and the LTL carrier demanded payment, saying that it was a COD shipment. The bucket looks used, and has significant rust on it. I will avoid Chery in the future.
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Great product excellent service

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they did what they promised. they help me to find what i needed just a great experience. Thank You
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Item took to long to come in, and when i would call in and check for updates i wouldn't get any updates. That they would call or email me back and noting.
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Excellent quality. I was skeptical about the quality, but they are legit. Heavy duty.
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product came packed very well and was easy to put up. the construction and fab was professional and well done. it’s been up for 6 months or so and is dining well.
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