Sign in Get Started

Search companies Categories For Businesses Help Center Blog Search

Sign in Get Started

Carpet One By Henry

4.884 reviews

Home ServicesService area

Have an experience to share?

Sign in before writing a review. Keep personal details out of your feedback.

Sign in to write a review

Reviews

Sweety Glen

Reviewer

0 helpful votes

Nov 10, 2025

Carpet One by Henry helped me choose…

Carpet One by Henry helped me choose the perfect flooring for my home and guided me through the installation with care and professionalism. From the moment I visited the showroom to the final installation, everything went smoothly and the staff was friendly and knowledgeable. The finished floors look beautiful and I am very happy with the results. I would confidently recommend them to anyone looking for quality flooring.

Report a concern

Mervin Campbell

Reviewer

0 helpful votes

Sep 09, 2022

Quality is superb!

I've just received my order of 5 carpets. So easy to install and quality is good.

Report a concern

LB

Lisa Butler

Reviewer

0 helpful votes

May 03, 2021

If I could leave less than a star

If I could leave less than a star, I would. Laurie Newcomb wanted to expand her role and design my project. I had already gone with another designer. She measured my tile needs incorrect and now won't take back what she ordered in error and wants me to pay 1/2 the cost of my original order. She dropped off unordered grout and sealant that was NOT ORDERED and not what I wanted with the design aesthetic. I would go with anyone other than this group. Unprofessional. Incompetent.

Report a concern

Marilyn Aldridge

Reviewer

0 helpful votes

Aug 16, 2020

Carpet One by Henry has been getting my…

Carpet One by Henry has been getting my business since they carpeted our custom built home in 1984. I always go back to them for my carpet needs as they have such great carpet selections and service. I’m working with Travis at the present and he couldn’t be nicer.

Report a concern

A

Anna

Reviewer

0 helpful votes

Feb 17, 2020

When you want a quality product at a great price!

Travis is the absolute best! We’ve now bought three rugs with his help. They only place to get high quality, custom wool rugs at great prices. The delivery and installation was smooth and fast. We will never buy rugs anywhere else!!!!

Report a concern

MS

Mary Skrabec

Reviewer

0 helpful votes

Dec 13, 2019

Our experience with our floor…

Our experience with our floor installation was very positive and professional.

Report a concern

FE

FIELDS, EDWARD & VANESSA

Reviewer

0 helpful votes

Aug 27, 2019

Great customer service and workmanship!

Great customer service and workmanship. We have truly enjoyed working with Carpet One By Henry. Everyone who worked with us was very professional and friendly.

Report a concern

J

Julie

Reviewer

0 helpful votes

Aug 16, 2019

Awesome people to work with

Awesome people to work with! They have a great selection of carpets and their installers are polite, professional and above all, tidy!

Report a concern

JF

JOHN FROM CLEMMONS

Reviewer

0 helpful votes

Aug 15, 2019

Wonderful Service and Value

From selection to price to installation, I was really happy with the service. I would definitely use again.

Report a concern

HEPBURN, ALEX

Reviewer

0 helpful votes

Aug 15, 2019

Very good business to work with

Very good business to work with. Lots of carpet choices. I bought carpet at a very competitive sale price and am very pleased with it. Very strong warranty. Installation mgr came out to check measurements and to determine best placement of seams. Kept in touch up to installation day. Pricing is clear, with pricing for carpet, pad and installation separate. No free installation gimmicks. The install was done very well and the carpet looks great.

Report a concern

WJ

WHITE, J

Reviewer

0 helpful votes

Aug 15, 2019

Great job!

Capet One by Henry has employees who are helpful, efficient, do excellent work and have great customer service. The installers worked hard and did a great job! I am pleased with the product, staff and installation. I will definitely do business with them again.

Report a concern

CK

CLONIGER, KEVIN

Reviewer

0 helpful votes

Aug 15, 2019

Matt was great

Matt was great, installation was professional and thorough. Highly recommended!

Report a concern

P

PAT

Reviewer

0 helpful votes

May 20, 2019

Very pleased with product I purchased…

Very pleased with product I purchased and the installers did a great job. The job was completed in less time than estimated. Overall experience was great and will definitely purchase from you in the future

Report a concern

BP

BETH PATE INTERIORS

Reviewer

0 helpful votes

May 13, 2019

As a designer I can always trust the…

As a designer I can always trust the quality and service! Have used This company for over 20 years!!

Report a concern

AT

AMANKWATIA, TONYA

Reviewer

0 helpful votes

Mar 24, 2019

100% Remote and Online Transaction

Our experience and transactions were 100% remote. I worked with my local Chesapeake, VA franchise and then reached out to the Greensboro location. They understood I had a quick turnaround to replace upstairs carpet in our new home. Tracey Childs made it happen! She measured within 24 hours and sent options to fit our budget including video, pix, and product details. Her knowledge of inventory and shipping were spot on! Installers prompt and courteous.

Report a concern

NF

NOWLIN, FRANK

Reviewer

0 helpful votes

Mar 23, 2019

Excellent workmanship

Excellent workmanship with wood floor installation. Arrived on time, practically worked none stop entire day, and cleaned area each day after finished for the day. Highly recommend! Very pleased with our wood floor!

Report a concern

K

KMS

Reviewer

0 helpful votes

Mar 17, 2019

Excellent service!

Excellent service, pricing, and selection!

Report a concern

BM

BEACON MANAGEMENT GROUP

Reviewer

0 helpful votes

Mar 17, 2019

Carpets by Henry did a fantastic job in…

Carpets by Henry did a fantastic job in replacing carpets in 4 of our offices. Work was done timely and done very well.

Report a concern

GT

GREGORY, TONEY

Reviewer

0 helpful votes

Mar 13, 2019

Installer encountered water damage when…

Installer encountered water damage when tile was removed. He referred us to a carpenter who accessed the damage and repairs needed, in a timely manner. Although we were without a Master Bath for more than a month I am pleased with completed project.

Report a concern

SM

STAFFORD, MARIAN

Reviewer

0 helpful votes

Mar 10, 2019

They always do a good job

They always do a good job. Love working with Jeff.

Report a concern

Page 1 of 5