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0 helpful votes
You told me you had someone that would help me and no person has been available. Months have gone by with no assistance. Only calls weekly that they are sorry. What can I say.
Reviewer
0 helpful votes
HELP ME WITH THINGS I NEED TO DO TO BE PROFESSIONAL IN MY JOB BY
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It's always a pleasure to talk to representatives. They are kind, helpful and patient.
Reviewer
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My caregiver Channel is very caring, friendly, and extremely helpful! Great experience! Thank you Carelinx and Channel
Reviewer
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I enjoy serving others and you are the means that I can do that.
Reviewer
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I like the attention and flexibility you give to the caregiver and the client. I also enjoy the readiness and helpfulness you provide for the caregiver when it comes to turning in timesheets and answering questions.
Reviewer
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Reviewer
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The app could be more helpful, customer service could be better
Reviewer
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You have been very understanding and, helpful. Assisting us in everytime we ask. Thank yall very much.
Reviewer
0 helpful votes
I think if there was a way to cut down on unnecessary communication. I think for every shift I do there are 5 or 6 emails or notices I'm getting per shift. This means if I do 3 shifts there might be 18 emails. These start when I schedule the shift, confirm the shift, get a reminder for the shift, complete the shift, 3 more emails telling me the status of my pay.. The app itself gets confusing with all the different options for badge work, surveys, shift availability and initially, just getting registered to work for Carelinx was a long multi level experience. The app doesn't always work for scheduling purposes so I need to call in to schedule some shifts. Fortunately the 24/7 support you give us as caregivers is very good and important if we are having app problems or other issues.
Reviewer
0 helpful votes
Reviewer
0 helpful votes
I found a great helper through CareLinx. However the time allowed through the insurance (8 hrs/month) not sufficient for a person of my condition. That is something you may be able to improve. Chandrani
Reviewer
0 helpful votes
I enjoy working for this company, cause they know have to help you with timesheet and training.