Reviewer
0 helpful votes
Bruno stairlift has worked for the past 4 years . We recently had Ascend Elevators and lift serviced it and changed out batteries which had failed. They checked out all functions, cleaned the rails and lubricated it.
Reviewer
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Some challenges registering the products were exacerbated by Bruno's refusal to speak with a customer directly. A query to Bruno's customer service received no follow-up. I understand that Bruno's business model depends on local vendors/installers to provide customer service, but to have no procedure in place to address such a fundamental problem is a structural weakness.
Reviewer
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great installers explained what they were doing and told use how the chair worked and what to do if we had trouble with it, thank you
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Knowledgeable. Accommodating although was admitted to hospital that nite and still in hospital
Reviewer
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The salesperson was honest in giving his opinion and suggestions. Product is good and well made. Installation was good and the installers did a good job working in the space. Would definately recommend them and the product is great too.
Reviewer
0 helpful votes
Our experience with 101 Mobility and the Bruno Stairlifts was very positive. Installment went smoothly with no problems. Installer was courteous, rep from 101 professional and helpful. The stairlifts are super efficient, fairly quiet and easy to use. We are happy and satisfied with the stairlifts. Kathy & Ray Betkowski
Reviewer
0 helpful votes
Everyone I encountered, whether via phone, text, or in person, was able to answer all of my questions pertaining to adding a stairlift to my home. Their confidence and expertise regarding the BRUNO stairlift gave me the confidence and peace I needed to add the stairlift to my home. The stairlift has truly impacted my life in so many positive ways. I am thankful for the all of the various people involved in making my life so much easier as a result of the new BRUNO stairlift. Thank you 🙂
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Reviewer
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We live in a tri-level house with bathrooms on the bottom floor and the top floor. We have a staircase lift from the middle floor to the top floor and a staircase from the middle floor to the bottom floor and I’ve had my foot operated on and have been on a scooter and in a cast or boot for 10 weeks. They are a life saver for me to move around in my house safely. May 11th was surgery and I still can not stand or walk on my foot.
Reviewer
0 helpful votes
Installation was quick and easy. He was done in a very short time. Only negative is that once in a while the lift quits while going up or down. After a short pause it works again. Doesn’t do it all the time, just on occasion .
Reviewer
0 helpful votes
Reviewer
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The company and their people are excellent. The Bruno stairlife works, but it is installed over a wood stair case and has a metal rail. The flex of the wood and the metal make it too noisy. Many times we thought it would break, but the service tech assured us that it would not and even if one tower failed, the others would not. Again, we could not live without it but it is too noisy. Also, I greased the track and the service tech told me that I used too much grease. There were no guide lines for noise reduction or on how much grease to us. Thanks for asking.
Reviewer
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Well made product that is made in the U.S. Love that it is so easy to use. I wish I had done this sooner
Reviewer
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The Joey Bruno Lift was installed in my van, and it is easy to use and adds so much to my mobility freedom. I was pleased with the whole installation process and the folks at United Access. Yesterday I took my first recreational outing with it and was blessed with the freedom to take my chair on a boardwalk path into the woods. I highly recommend this product, and it allows for so much more freedom than just getting to medical appointments.
Reviewer
0 helpful votes
Well made , compact design, easy to use, quiet , comfortable , like the powered rail feature that moves it out of the way from hallway when seated in chair lift, & the switch to turn it off at night so you don't hear it and still move up stairs. Also leaves a fair amount of room in the staircase . My wife is the one that uses it & loves it .
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0 helpful votes
Great product and even better Customer Service!
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I tried to give it a 5 star rating, but I’m not sure it took. Great product, friendly and courteous installers. I would and will recommend Bruno to anyone.
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knowedgeable and professional sales and installation
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Good quality lift, installer was honest, low pressure, prompt, and was experienced in doing the install.
Reviewer
0 helpful votes
Fabulous installment and demonstration abd lift is wonderful and safe...
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