BG
Big Guy
Reviewer
0 helpful votes
Shipping is slow but the prices totally…
Shipping is slow but the prices totally make up for it. Very good experience.
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Reviews
SC
scott campbell
Reviewer
0 helpful votes
TO
Thomas Overturf
Reviewer
0 helpful votes
Communication is a wonderful tool...
This is my 5th order I have received in 3 or 4 days. Much better than the 6 to 7 day shipping time. Could never figure out why it took 6 to 7 days to go just 900 miles. So I put my thinking cap on and started researching. Then after working with USPS Advantage customer service, along with Bolds excellent customer service and shipping department team, a few minor procedures were changed that cut shipping time down from 6 to 7 days to 3 to 4 days....usually it is 3 days unless there is a holiday involved, then it's 4 days... I'm a very happy 😊 stacker now 👍
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D
David
Reviewer
0 helpful votes
Always great communication on all steps…
Always great communication on all steps of the transaction.
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JT
Jonathan Tharp
Reviewer
0 helpful votes
Competivitve prices at Bold
From their website Bold Metals has the most competitive pricing and easy ordering.
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N
NopeNote
Reviewer
0 helpful votes
Shopping Experience
Item is as listed Received in less than a week Highly recommend Shopping made easy
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KF
Kevin Fxxx
Reviewer
0 helpful votes
Ordering problem
Trying to order online and it got frustrating when the website had a problem which took some time. Then I found out that I would have to pay by mail.
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ML
Michael Lessing
Reviewer
0 helpful votes
SI
Somewhere in Texas
Reviewer
0 helpful votes
I placed a small order for peace of…
I placed a small order for peace of mind. It was delivered on time and in excellent condition. I have already placed a much larger order. I’m looking forward to using Bold Precision Metals on a regular basis. As far as I’m concerned, a FIVE STAR JOB!
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S
Stacker
Reviewer
0 helpful votes
Had no problems ordering and was…
Had no problems ordering and was delivered on time.
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O
Offended
Reviewer
0 helpful votes
Seller does not submit insurance claims when appropriate
10oz silver coin reported by USPS as “delivered”. I provided seller a USPS signed and stamped letterhead letter saying USPS tracking was incorrectly logged in and, since insurance was purchased, sender/seller should initiate an insurance claim. Seller REFUSED to do this. Clearly seller got my $980 and there was no incentive for them to submit a claim. I had to turn this over to USPS and federal investigators but not expecting anything there either.
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ME
Michael Esposito
Reviewer
0 helpful votes
Disappointed with payment options
I've purchased silver bullion with several other online platforms and every one offered an e-check option whereas you require a paper check for 1st time purchasers. This is inconvenient, but required to avoid the approx $90 in fees to use a credit card. I'm struggling to understand how a paper check is more secure, but maybe consider accepting a photo of the front and back of the check and/or an ID instead.
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T
Troy
Reviewer
0 helpful votes
Order cancelled, trust lost.
I have placed orders with you in the past and had great experiences. I placed an order this time, and supposedly the price was listed in error, so my order was cancelled. Had the price been listed in error in a way that benefited your company I doubt the order would have been cancelled. Regardless, if the price was listed incorrectly or not you should honor the purchase I made. I am planning on sharing this experience with a coin collecting group with over 250 members, so they will also think twice before ordering with you in the future.
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M
Mark
Reviewer
0 helpful votes
Product description was spot on
Product description was spot on, the condition was excellent, the shipment arrived in a timely fashion. I am extremely satisfied.
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LE
Lone Eagle
Reviewer
0 helpful votes
I've purchased from BOLD many times
I've purchased from BOLD many times. Each time as good as the last. Never had any issues whatsoever.
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JW
J. Wolter
Reviewer
0 helpful votes
BU Morgan and BU Peace dollars
I bought some BU Morgan and BU Peace silver dollars. Beautiful coins and the best prices vs. other bullion dealers that I researched online.
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CM
Cody McKinney AxE Productions
Reviewer
0 helpful votes
Great pieces and super quick receiving…
Great pieces and super quick receiving it! Had some issues with payment at first as it wanted to verify my identity and wouldn't work so told me to call my bank, however this was 2 am and needed them ordered right away. Figured out a secondary way to Make it go through though so everything worked out perfect! And can't beat the price at all!! I'll take good price for little bit longer of a wait any day but super quick on shipping it.
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PF
Patrick Fonda
Reviewer
0 helpful votes
On line was very easy to sign up and…
On line was very easy to sign up and order! Order was shipped the next morning and packaging was outstanding. The 2024 Texas reverse proofs silver coming are gorgeous!
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HC
Happy customer
Reviewer
0 helpful votes
Unhappy customer! Bold Metals needs to get their order…
Bold Metals needs to get their order process ironed out so it actually works! I placed an online order for over $3000 and they cancelled my order although the money has been withdrawn from my credit card, and my available credit went down by the same amount. Now I need to hassle with my card company, who needs this headache. Meanwhile, the price of metals has gone up since yesterday and to repurchase the same items will cost $150 more. I often wonder if this is intentional, since silver shot up on Monday 2/23 from over the weekend. Repeat customer as well, but there are plenty of other reliable dealers out there, so I will not be ordering in the future. My impression is that couldn't give a hoot.
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N
Nate
Reviewer
0 helpful votes
Fraudulent tax collection
I ordered both bullion and numismatic coins. Neither of those items is taxed in Ohio. They decided to tax me on the numismatic coins. I found a really good deal on their website and noticed the tax but the business was closed for a long weekend. I didn’t want to miss the deal, so I purchased the coins and then contacted them to get reimbursed for the tax. They ignored my emails, and the multiple calls didn’t get me anywhere. I would recommend avoiding this company and purchase from a company that values integrity. I will be submitting a tax fraud complaint to the Ohio department of taxation.
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