Grant
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Easy and smooth process to get a watch! The watch came in perfect condition and I’m happy with the packaging that it arrived in
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The quick turnaround shipping was impressive. Comfort in purchasing with bezel certification. The annoying parts has to be the purchasing part, I wish there was a credit card or debit option without the additional fee as getting the bank wire is difficult nowadays because of all the scam prevention with banks that are very aggravating. Additional fees that weren’t necessarily disclosed before bidding also disappointing. Customer service communication was great. Overall will purchase again, just more cautious with the addtl fees.
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The auction was easy to navigate. The process after that was quick and the watch arrived within 2 days of my winning the auction
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The process was seamless. Bought it. Watched the progress. Had one issue with the wire and m bank worried legit or not but solved
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Bezel is a great site for watches. I purchased a watch and they held it a few months as I put it in auction again. Then it was sent to me in perfect condition and packaged.
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I received a call from the concierge who walked me through the authentication process and responded to all my questions. It felt like white glove service.
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THE EXPERIENCE WAS GREAT BECAUSE OF HOW SIMPLE BEZEL MADE IT TO PURCHASE MY FIRST EXPENSIVE WATCH
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The ability to talk to real person was paramount, being a first time Bezel buyer I had questions. They were answered promptly. Any misconceptions were clarified. The whole experience took about a week to get my selection inspected & shipped to me as described. Im already eyeing another timepiece on Bezel.
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Seamless process start to finish. Watch was exactly as described.
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I was very impressed with the process but got no information about the watch I paid close to $4000.00 that is disappointing....
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It is very hard to get someone to speak with. David Rubin only corresponded through email and I had many questions that went unanswered. We would not have selelcted the watch we purchased knowing the watchband was not what we were looking for. Carlos was great in getting back to me on the authentication timeline.
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Had the perfect watch I was looking for, competitive price, super easy buying process, thorough authentication, and fantastic concierge communication. First experience buying here and was a little anxious but couldn’t have gone better; thanks Carlos. What’s more to say.

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I had an issue with a seller. I complained, not thinking I'd hear back. Next thing I knew one of Bezel's founders was kindly and helpfully engaged not just in resolving my issue but was personally searching with his team for just what I wanted. Made a fuss, found a friend and ally in the watch world. These guys care! I've no doubt I'll be buying several watches from them over time now. Thank you!
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Bezel has been fabulous to deal with on multiple Watch purchases. Mostly, I like using Bezel for the peace of mind. It gives me that every watch will be verified as Authentic.
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The company, Jack, reached out after my purchase to answer any questions I might have had about the watch and with the process of getting the watch to me. There was a few “problems” but he was able to answer all the questions I had and was very reassuring. The best experience of buying a watch online I have ever had. Thank you to Jack and the rest of the team.
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From start to finish the process to obtain my new watch was fantastic. Bezel made sure that everything went according to plan. When I e-mailed a couple of questions the concierge team reached out with a phone call-much appreciated-rather than continue a text or email stream. I am looking for another watch for my son and will definately use Bezel again!
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