I am 8 events in with Axle using a Solax inverter. Great experience so far and have earnt ~£30. This is the first-ever revenue we've been able to generate from our solar and batteries because we do not have an MCS certificate. Consequently, Octopus Energy won't give us an export MPAN.
Great idea to use private people's house batteries to balance out grid peaks/troughs. Reality was that sign-up process was confusing and, worse, a recent trial ended up actually costing me more money. I suggest they don't do trials on live systems without more testing first. We were nudged into using them by our house battery manufacturer, GivEnergy. Emailed Axle yesterday, not even an auto-response email yet, let alone a proper one. Still waiting. It's a good idea but badly executed so far. 6 8 26 Update: 3 days after asking for help got a reply acknowledging their error and giving £5 for inconvenience. Today, after another session yesterday of sending electricity to the grid, my apps are no longer working. Just clicked 'Help' on the email they sent afterwards and it goes to a '404' page! Tried using the 'Chat'. No-one available. Now awaiting someone - possibly - to get back to me, sometime. It really isn't impressive.
Easy and simple to use. I disabled auto control and have done each event manually. This has been added hassle but its worked a treat for £1 a kWh! amazing rates. And very quick payouts also. Axle have some way to go to get this to be an efficient and seamless process taking onboard issues and errors with auto set ups. I hope this happens with time.
Givenergy recommended them. Axel took energy from my batteries once on 10/06/2026.They ruined a faultless batteries and PV panel system . It seems I have been locked out of my own system by an Axel Grid Event. I am now getting the installers in to try and rectify this appalling mess at my expense. I believe they have a faulty program. I do not recommend Axel energy at all.
Recently signed up to Axle Energy at the suggestion of our battery storage system provider, GivEnergy. Our first Grid Event was yesterday. Axle took power for an hour, discharging our battery by 20%. All seemed fine, except that when the battery recharge cycle started at midnight that day, it threw the main breaker for our house. We lost all power until I discovered the outage this morning. This has never happened before, but Axle says only we should contact the supplier. No suggestion that they might look into it or help address the issue.