Auto Claim Specialists were absolutely AMAZING in getting a higher payout for my total loss vehicle. They made a stressful situation so much easier to manage, especially after they explained the process can take some time. Wow, they were right because the outcome was well worth the wait. They set my expectations upfront, and they totally took care of me throughout the process. Alyssa Scully was especially helpful, respectful, and patient. Alyssa keep me informed about every other day, and she was always a phone call or email away whenever I had a question or concern. I am truly thankful for this company and all the team members that helped get me to a much better place with the whole situation. I would highly recommend ACS to anyone with great confidence. I can't thank them enough!
This place is amazing! I didn’t even know there were people out there who would fight for you to get a fair payout from insurance after totaling a car. These guys took the reins from the get go and got us over $6000 more than insurance was going to pay us. Excellent communication and kept me on the loop so I always knew where we were in the process. Highly highly recommend!!!
The Best Decision I Made During My Total Loss Claim
I cannot recommend Auto Claims Specialists highly enough. Like many people dealing with a total loss claim for the first time, I had no idea what my options were after my insurance company declared my Toyota FJ Cruiser a total loss. I had spent countless hours researching vehicle values, documenting OEM and aftermarket modifications, and trying to negotiate on my own, but I quickly realized I was at a significant disadvantage. After discovering Auto Claims Specialists, everything changed. From my very first conversation, it was obvious that this team understands the total loss appraisal process inside and out. They took the time to answer my questions, explain each step of the process, and set realistic expectations. At no point did I feel pressured or left wondering what came next. Their communication was prompt, professional, and incredibly reassuring. Most importantly, they knew exactly how to navigate the appraisal process. Their guidance helped me properly invoke my appraisal clause, present the right information, and ultimately achieve a settlement that was approximately $5,300 higher than my insurance company's original offer. That increase alone more than justified reaching out to them, but what impressed me even more was their professionalism, honesty, and willingness to educate me throughout the process. They genuinely cared about making sure I received a fair valuation rather than simply accepting the insurance company's initial offer. If you're facing a total loss claim and feel overwhelmed or unsure whether your settlement offer is fair, do yourself a favor and contact Auto Claims Specialists before accepting anything. Their expertise made a tremendous difference in my case, and I would absolutely recommend them to anyone in a similar situation. Thank you to Robert and the entire Auto Claims Specialists team for your knowledge, professionalism, and outstanding customer service.
I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I should give ACS a call From day one the level of professionalism has been top tier. They made the process very easy, we're always communicative and patient with me as I waited for my other claims to process. They checked in regularly and when it was time to move they were already prepared. Seamless quick and efficient. I would highly recommend!!
As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situations, and diminished value claims. They know how to handle the insurance side of things and consistently get results when others can’t. If you’re dealing with an insurance issue and not getting treated fairly, I highly recommend reaching out to them. They make a complicated process much easier for both shops and customers.
I really appreciate the continuous communication from Auto Claim Specialists throughout the process. This is the 2nd time I’ve used them and they are a tremendous help in dealing with the insurance companies.
When an insurance company won't pay you what your vehicle is worth, hire Auto Claim Specialists. They made the insurance company pay me $4556.00 more. A great team to work with, and customer service can't be beat.
We had an incredible experience with ACS. From the beginning, each email communication to us and to the adjusters were clear and concise, with thorough follow up along the way. My husband and I felt 100% confident in the entire process and would recommend anyone to use ACS if they find themselves in a scenario where insurance, even their own company, isn't doing right by them.
Loved working with them. They were fair. Insurance company tried to drag it out and they were very dilligent in getting it resolved. I did have to call a few extra times and give some nudges but all worked out in the end and they were able to get me more than I thought originally for my vehicle after the appraisal was contested and the new neutral third party redid the appraisal.
I had never even heard of this service until the auto body repairing my car following an accident told me about it. I contacted Auto Claim Specialists and they explained the entire process and kept me apprised as they moved forward with the finished value claim against the other party’s insurer. It was a relatively easy process and I’m glad I was made aware of this type of service and chose Auto Claims Specialists to manage my case. Great job and I would 100% recommend them in the future.
The ability to take the situation with…dealing with the insurance company that was trying to take advantage of our situation and to complete
The ability to take the situation with dealing with insurance companies and make it so much better process. You all took great care and were very diligent in trying to get the appropriate money that we should have gotten in the first place. Instead the insurance company tried to make it easier on them while putting us in a financial bind. I highly recommend without ANY RESERVATIONS Auto Claims Specialist to take complete care of any situation when dealing with insurance companies. Ana Bostic was amazing and very thorough with EVERYTHING!!!!
Auto Claim Specialist was amazing! They helped me get a much better offer from my insurancecarrier, and the whole process was smooth and stress-free. I’m so happy with the results—highly recommend!
We love using ACS on our DV claim! They were so easy to work with. I received a check within a few months. This money really helped my son out since he is in the military. Highly recommend them!
This group was amazing to work with. They provided a range of potential appraisal outcomes at the beginning and maintained great communication via their online portal. The end result was top tier service and an appraisal at the high end of their original estimate. I’d highly recommend them if you ever find yourself being lowballed by the auto insurance industry.
The insurance companies use third party accident adjusters. These adjusters are lazy and rely on KBB or Edmonds to evaluate your vehicles worth. They do not use dealerships or online seller information to evaluate your vehicle. Because these adjusters are so lazy the insurance companies under value your vehicle and expect you to accept their offer. DONT DO IT until you contact Auto Claim Specialists. They will tell you if the insurance company's offer is correct. If it is not, you can use ACS to help you get what you deserve for your vehicle. ACS has the best outcome for your auto claim. Try them out for peace of mind. You will thank me later.
Auto Claim Specialists came through for me in a very BIG way! They were able to get 8 thousand more than what Allstate claimed my vehicle was worth. (Allstate is evil btw--deal with them at your own peril!) I wholeheartedly recommend this firm in the event you need representation for your insurance claim/needs.
