KM
Kimberly Madigan
Reviewer
0 helpful votes
Cassandra was an enormous help and went…
Cassandra was an enormous help and went above and beyond to get all of my issues taken care of.
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Reviews
DA
Darren Akrie
Reviewer
0 helpful votes
My allstate representative was with me…
My allstate representative was with me the whole way, which helped tremendously.
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SC
Sherry Chambers
Reviewer
0 helpful votes
I received a return call in a timely…
I received a return call in a timely manner, and the rep shared information on putting a freeze on all three credit bureaus.
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RS
Richard Sloan
Reviewer
0 helpful votes
Appreciate the time the analyst gave to…
Appreciate the time the analyst gave to assist my ID Fraud case. Very friendly.
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AM
ALEJANDRO MENDEZ
Reviewer
0 helpful votes
My Allstate identity protection…
My Allstate identity protection specialist was fantastic. He helped me in every way possible almost to say he held my hand the whole way.
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HO
Helen Oesterle
Reviewer
0 helpful votes
My agent was amazing and very
My agent was amazing and very, very helpful. I feel so blessed to have her helping me with the issue.
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JS
Julie Schwarz
Reviewer
0 helpful votes
Excellent Experience
The restoration specialist for my case has been amazing. I had no idea what to do and having been a victim of identity theft is scary. I would have been lost without the specialist. I highly recommend Allstate to everyon!
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GH
Greg H
Reviewer
0 helpful votes
WH
William Hopkinson Jr
Reviewer
0 helpful votes
They were very helpful and took the…
They were very helpful and took the time to assist me in getting things fixed, and went above and beyond.
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DS
Donald Singleton
Reviewer
0 helpful votes
Professional Identity Restoration Specialists
The identity restoration specialist Jenni-Leigh was very supportive and she detected someone else's credit was crossed with mine. She guided me through the process of disputes and corrective actions with the credit bureau and the various creditors that had mistakenly flagged me for someone else's collections. Jenni continued to stay on the line and assisted during the long hours and days it required to resolve case. She was able to get the case resolved after about a week and my credit has been restored! Thank You Jenni and Thank You Allstate!
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EB
Erica B
Reviewer
0 helpful votes
I am so grateful for Cynthia's help
I am so grateful for Cynthia's help. She was professional, calm, helpful, and thorough.
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SR
Shawana Reed
Reviewer
0 helpful votes
Customer service representative was…
Customer service representative was professional, helpful, and patiently assisted me with my issue. Excellent customer service throughout the process
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EF
Elizabeth Fullen
Reviewer
0 helpful votes
The assigned restoration specialist…
The assigned restoration specialist assigned to my case was very patient, knowledgeable and extent his time to make sure he can answer the questions I have and able to insert me to his schedule base on my work schedule as well.
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J
JGB
Reviewer
0 helpful votes
Wonderful, constructive help that made a difference
Accurate, timely monitoring and warning. Personalized customer service walked me thru every step of managing the incident. Could not be more satisfied with help and am grateful.
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JF
Jean F Rouleau
Reviewer
0 helpful votes
My restoration agent was amazing
My restoration agent was amazing. She was instrumental at recovering the funds that were fraudulently stolen from a scam that I was a victim of. The case was fairly complex and involved several calls that needed to be carefully coordinated between two banks. I recommend Allstate with two thumbs up !
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A
Ann
Reviewer
0 helpful votes
If I didn't have Allstate Identity…
If I didn't have Allstate Identity Protection, my situation could have been way worse! Akif was a great help walking me through everything that I needed to do to remedy the issue. I learned a lot and now I have the knowledge to control the keys to my identity.
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F
Francisco
Reviewer
0 helpful votes
The agent who helped was very good and…
The agent who helped was very good and helped me through the whole investigation.
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J
Jim
Reviewer
0 helpful votes
KUDOS Jess!
Jessica was on top of everything. She handled it ALL. Without her help this situation wouldn't have gotten resolved.
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DL
Denise Luft
Reviewer
0 helpful votes
CB
Columbo Bersaglia
Reviewer
0 helpful votes
Working with Jessica made it easy and…
Working with Jessica made it easy and she help me with every step of the process.
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