KB
Keith Burgess
Reviewer
0 helpful votes
It was great
It was great. They listen to my concerns and answered all me questions. Thank you
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Reviews
Donya Cobb
Reviewer
0 helpful votes
Angela
Reviewer
0 helpful votes
LS
Latonya Stredic
Reviewer
0 helpful votes
BHS
Reviewer
0 helpful votes
Use caution before working with Agile
Agile is the worst telehealth provider with whom I have worked in my 36 year career. While pleasant, their customer service support staff are uninformed, equipped to provide useful information, and therefore incapable of providing needed customer support. I opened an account with Agile two weeks ago for a GLP-1. The process seemed smooth enough, and I paid for my prescription at the time of I opened my account. My request was reviewed and approved within a day, but two weeks later, the medication remains unshipped and customer support provides canned answers and no information unique to me. Every day for the last 10 days, I receive two emails and two texts, morning and afternoon, each telling me that there is a slight delay in shipping my medication. I don’t believe that Agile has any intention of fulfilling their contractual obligation ro me. I would strongly advise others to use extreme caution should they choose to work with this incompetent company.
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Slater Aid
Reviewer
0 helpful votes
The ability to address concerns and…
The ability to address concerns and listen along with providing adequate information and details
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C
customer
Reviewer
0 helpful votes
Verification isn’t working despite…
Verification isn’t working despite plenty communication with tech support
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Nyaisha London
Reviewer
0 helpful votes
It was great!
She was very encouraging of my progress! I was dreading the call because I scheduled it during my work hours but it was surprisingly quick and easy- not to mention pleasant!
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Kylie Capite
Reviewer
0 helpful votes
Rosa was very helpful in helping me…
Rosa was very helpful in helping me understand next steps and answering any questions/concerns I had!
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HH
Hope Henry
Reviewer
0 helpful votes
MB
Misty Buchhalter
Reviewer
0 helpful votes
Great
Great! Easy help and assistance on the app and great people product and online support.
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SG
Sheri Gardapee
Reviewer
0 helpful votes
We established a formula for my monthly…
We established a formula for my monthly prescription. I asked to wait a couple months because I had to finish a recent glp-1 prescription. He was very flexible, and informed me I could call back just prior to when my last dose will be to re-activate the prescription. Since my payment had already gone through, I was able to get a refund.
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BJ Eckles
Reviewer
0 helpful votes
Quick and awesome.
It was a great experience and I am looking forward to seeing the outcome of my journey!
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WM
Workout momma
Reviewer
0 helpful votes
Nicholas Duncan
Reviewer
0 helpful votes
I canceled my subscription before the…
I canceled my subscription before the meds even shipped and they kept my full $200 payment. I canceled because they wanted a bunch of continuous bloodwork which I was told was not going to be requested
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M
Margaret
Reviewer
0 helpful votes
This was the best consultation I have…
This was the best consultation I have had since starting the medication. She was caring, friendly, and knowledge. She answered all of my questions and provided feedback. She was amazing. I wish I could get her all the time.
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Brenda Torres
Reviewer
0 helpful votes
Medical provider was very knowledgeable…
Medical provider was very knowledgeable and helpful in explaining things.
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B
Ben
Reviewer
0 helpful votes
Nurse didn’t come on video so felt…
Nurse didn’t come on video so felt awkward and impersonal. Seemed like it was not really important or necessary. Didn’t really seem concerned or interested in my health, just pushing papers through the mill
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MA
Michael A.
Reviewer
0 helpful votes
The communication from both Agile and…
The communication from both Agile and the healthcare professional have been excellent.
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S
Sara
Reviewer
0 helpful votes
Best visit so far
This is my favorite practitioner that I’ve “seen”. I really liked her; and respected her suggestions and advice.
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